Active (or reflective) listening is an effective tool of communication. One that will serve you well as you parent your child and (sooner than you may think) the adolescent that child will become. Active listening is the art of observing and listening to feelings, then reflecting them back. Active listening does not require that you agree with your child’s feelings, but it allows your child to feel connected and understood—something all people need—and provides an opportunity to explore and clarify those mysterious impulses known as emotions.

Four‐year‐old Chrissy ran through the front door, slamming it so forcefully that the pictures rattled on the wall, and promptly burst into tears. “Tammy took my ball,” she wailed. “I hate her!” Then Chrissy threw herself onto the sofa in a storm of sobs.